How to claim your additional battery

1. Buy a new Fairphone 5 during the promotion period at one of the participating resellers.

2. Complete the registration form below with all required information before October 31st, 2024.

3. Upload a scan or photo of your invoice or receipt. Make sure the purchased device, IMEI number, retailer and purchase date are clearly visible.

4. Upload a photo of the outer packaging of your purchased phone, make sure the IMEI number is clearly visible and matches with the IMEI number in the registration form.

5. Within 2 working days the registration will be checked, and you will receive a response via email.

6. If approved, the battery is sent to you within 30-60 days after registration.

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